PLEASE CHECK THE GOODS BEFORE ACCEPTING AND SIGNING THE DELIVERY ORDER! You have 2 days to make a claim by email. No claim will be taken into account if specific reservations have not been issued in the presence of the deliveryman. A delivery note signed in conformity without mention of breakage does not allow the replacement of the goods.
DELIVERY METHODS AND SHIPPING COSTS:
You will receive your order in our specialized packagings. These strengthened and secure packagings are made of recycled cardboard and recyclable.
It usually takes 3 to 5 business days.
DB SCHENKER - COMMUNITY ROAD TRANSPORT:
You want to order more than 36 bottles? Ask us for classic community road transport, by phone +334 94 23 68 35 or e-mail at email@example.com. You will receive your order on appointment setting within 5 to 8 business days. Bottles are kept in their original packaging and treated by deliverers specialized in the delicate transport.
This new service is now available for countries of the European Union but also Great Britain ! It usually takes 4 to 6 business days.
Great Britain : Be careful, customs fees will be SYSTEMATICALLY requested!
DELIVERY DELAY INFORMATIONS:
Delivery check: on receipt of the goods, it shall be the responsibility of the consignee to check the condition of the goods on receipt and to make any necessary findings in the event of breakage, damage or shortages, by expressing his reservations on the delivery note.
The delivery man maybe tried to contact you unsuccessfully. Did you receive a calling card in your mailbox? Did you ask your guard or your close neighbor if he had received something for you?
Or then, your parcel underwent a delay of routing, it will be put back in delivery as quickly as possible. In every case, do not hesitate to ask for more information to our customer service by phone +334 94 23 68 35 or by e-mail at firstname.lastname@example.org. Follow it at : Chronopost Tracking ; DB Schenker Tracking or DHL Tracking.
You are sending a present?
No invoice will be joined with your order (available invoices only from your customer account) and you have the possibility of adding a personalized message during the finalization of the order "your order is a present?". You can follow the routing of your present directly via your customer account during a sending by Chronopost, DB Schenker or DHL, you can also contact our customer service (by phone: +334 94 23 68 35 or by e-mail at email@example.com).